Terms and Conditions

The following terms and conditions apply to all transactions on simplycanvasart.co.uk website.
Please read through these carefully before placing an order and print a copy for future reference.
1. Effect of agreement

Viewing of simplycanvasart.co.uk is free, but when you use this website, this agreement becomes effective and you reaffirm the agreement every time you use the site.
2. Incorrect information
The prices you pay are the prices displayed on the website at the time of making the order. On rare occasions the information on our site may be incorrect. If we discover an error with the price of goods you have ordered, we will inform you as soon as possible and give you the option reconfirming your order at the correct price or cancelling it. If we are unable to contact you, the order will be cancelled and you will receive confirmation via email. If you have already paid for the goods, you will receive a full refund.
3. Delivery

Delivery can only be made to the UK and other EU member countries.
We aim to delivery your order as quickly as possible. However, we do not have control over Royal Mail or courier companies. Some deliveries may be late due to your location, accidents or local disruptions. In these instances, simplycanvasart will not be liable for any consequential loss. Please ensure that you CHECK your delivery before signing for it.
4. Availability of goods

Goods are subject to availability. In the event that we are unable to supply goods we will inform you as soon as possible. A full refund will be given if you have already paid for the goods.
5. Faulty or damaged goods

You must check goods on delivery.  In cases of damaged goods, this should, where possible be communicated to the delivery driver.  Please then email cs@simplycanvasart.co.uk as soon as possible. In cases where we advice you to return the goods, we will reimburse you for the delivery costs at the rate of standard Royal Mail parcel delivery.  You will then have the option of accepting replacement goods, or receiving a full refund, including the initial cost of delivery.
6. Cancellations
The Distance Selling Regulations provides you with a statutory right to cancel your order and receive a full refund for any home delivery item. This does not apply to a print produced from a photograph provided by you.

To cancel, you can email us or write to us at Customer Services within 14 working days (so not including Saturdays, Sundays or public holidays) commencing the day after the day of delivery of your item(s), quoting your order number. All return costs are the responsibility of the customer, we do not provide a collection or pickup service. You must take reasonable care of the item(s).
 
In the event that you do decide to cancel your order, we would ask that you please notify us immediately as all our canvas prints are hand made items and once it has been manufactured on your behalf this is at a cost to ourselves. Please note these are not off the shelf products so please ensure you have selected the right colour and size before ordering.
 
7. Copyright

All images and designs used on this website are property of simplycanvasart.co.uk or of the copyright owners simplycanvasart.co.uk has express authorisation. You must not use, reproduce, modify or distribute images or content on this website in any form without written authorisation from us.
 
8. Reasonable control

Simply Canvas Art shall not be liable for any failure to perform its obligations in cases where the failure was caused by matters beyond our reasonable control.
 
9. Breach of contract

We have the right to suspend or terminate any agreement if it appears to us in our absolute discretion to breach this agreement.
 
10. Applicable law

The laws of England shall govern the contract between us and any dispute between us will be resolved exclusively in the courts of England. English is the only language offered for the conclusion of the contract.

Simply Canvas Art

Simply Canvas Art is a trading name of Art House Direct Ltd. Registered in England and Wales with company number 07038809
Spring Vale , Spring Valley Lane , Colchester , Essex , CO7 7SB